Hire Your AI Workforce.
Win more customers and cut busywork with AI employees that work 24/7 across chat, voice and your business systems — supervised by you, every step.
No-code · Human-in-the-loop · Works with your existing tools
Hear Your AI Voice Agent in Action
Pick an industry and a scenario, then press play. This is the AI answering the phone — qualifying, booking and handling after-hours calls, 24/7.
Plumbing • Inbound enquiry
0:34Behind every AI employee is one intelligent platform
You set the goal. The AI Orchestrator plans the work, assigns the right employees and gets it done across your business systems — with you in control of anything that matters.
AI Orchestrator
plan() → assign() → supervise()
See how your AI agent thinks
It's not just a chatbot. Watch the Orchestrator understand context, query your business systems and execute the task — live, step by step.
Live Voice call
Agent active
Agent Orchestrator view
Intent recognition
Waiting for input…
System action · CRM / Calendar
Awaiting intent parameters…
Agent output & tool execution
Awaiting system response…
Meet the AI employees that run the work for you
Each one is a specialist — trained on your business, working around the clock, and reporting into one intelligent platform.
AI Sales Agent
Qualifies leads, books demos and keeps your pipeline moving 24/7.
- ✓Qualifies every inbound lead
- ✓Books demos into your calendar
- ✓Updates your CRM automatically
- ✓Follows up until they reply
AI Voice Receptionist
Answers every call, books appointments and transfers customers - 24/7.
- ✓Answers every inbound call
- ✓Books appointments
- ✓Transfers to the right person
- ✓Works around the clock
AI Support Agent
Answers customer questions instantly, retrieves knowledge and escalates when needed.
- ✓Answers questions instantly
- ✓Retrieves from your knowledge base
- ✓Deploys on web and socials
- ✓Escalates to a human when needed
AI Content Agent
Writes website copy, LinkedIn posts, email campaigns and SEO articles on brand.
- ✓Website and landing copy
- ✓LinkedIn and social posts
- ✓Email campaigns
- ✓SEO articles
AI Marketing Agent
Plans campaigns, creates blogs and social posts, and publishes across channels.
- ✓Plans marketing campaigns
- ✓Creates blogs and social posts
- ✓Publishes across channels
- ✓Tracks what is working
AI Operations Agent
Creates documents, processes forms, updates your CRM and coordinates workflows.
- ✓Creates documents
- ✓Processes forms and intake
- ✓Updates your CRM
- ✓Coordinates workflows
AI Avatar Agent
Interactive AI avatars for customer engagement, training and presentations.
- ✓Lifelike interactive avatars
- ✓Customer engagement
- ✓Training and onboarding
- ✓Presentations at scale
From sign-up to your first agent in one afternoon
Train it on your business
Upload your docs, FAQs and website. Your agent learns how you talk, what you sell and how you book work.
Deploy everywhere
Put it on your phone line, website and socials with one click. Build once, deploy everywhere.
Watch it convert
Every conversation, lead and booking lands in your built-in CRM - with AI insights on what's driving revenue.
Start self-serve. Scale with experts.
Build your own agents on the platform — and when you outgrow templates, our engineering and consulting team builds the custom workflows for you.
AI-Powered Lead Generation
End-to-end AI systems that identify, qualify and route high-intent prospects — custom-built on your data, integrated into your CRM and outbound stack.
Learn moreAI Consulting
Strategic AI advisory for leadership teams — from LLM selection and prompt engineering to responsible AI governance and ROI measurement.
Learn moreSoftware Development
Production-ready custom software — web apps, APIs, integrations and automation pipelines built by engineers who understand your domain.
Learn moreProduct Development
From discovery to launch — we scope, design and build digital products with your team or as an embedded studio partner.
Learn moreDevOps & Cloud
CI/CD pipelines, cloud architecture, Kubernetes and IaC — so your product ships fast and scales reliably without firefighting.
Learn moreWatch your AI Workforce handle a real conversation
Two minutes is all it takes to see why teams are switching to AI agents.
Outcomes your business feels from day one
This isn't another tool to manage. It's a workforce that gets work done — so you win more customers and do less admin.
Never miss another lead
Every enquiry gets an instant, qualified response — day, night and weekends.
Scale without hiring
Take on more volume without adding headcount or training new staff.
Answer customers instantly
No queues, no voicemail. Customers get help the moment they reach out.
Reduce repetitive admin
Documents, data entry and follow-ups handled automatically by your AI team.
Built for SMBs and Enterprises
Start small and grow — the same platform scales from solo operator to enterprise.
Works with your existing systems
Connects to the CRM, calendar, email and tools you already run on.
Built for the businesses that run on conversations
Real Estate
Qualify buyers, answer property enquiries and book inspections - even at 9pm on a Sunday.
Healthcare
Handle patient enquiries, appointment reminders and after-hours questions without extra reception staff.
Trades
Never miss a job because you were on the tools. Calls answered, quotes followed up, jobs booked.
Coaching & Tutoring
Capture leads, onboard new clients and manage session bookings on autopilot.
Home Services
Business owner from HVAC, cleaning, pest control, or landscaping receiving customer inquiries on-site.
Agencies
Offer ControlShift AI to your own clients under our partner program - white-label ready.
Wherever conversations happen, AI can work
The same agents that book inspections and answer patient calls adapt to almost any field. Scroll through where businesses are putting them to work.
Hospitality
Reservations, guest questions and event enquiries answered around the clock.
Finance & Accounting
Client onboarding, document chasing and appointment reminders on autopilot.
Legal
Matter intake, conflict checks and consultations booked before a paralegal picks up.
E-commerce & Retail
Order tracking, returns and product questions handled at any hour, any volume.
Education
Enrolment enquiries, course questions and open-day bookings without front-office queues.
Recruitment & HR
Candidate screening, interview scheduling and FAQ handling across every role.
Travel & Tourism
Itinerary questions, booking changes and seasonal surges absorbed without extra staff.
Automotive
Service bookings, test-drive scheduling and parts enquiries straight into the calendar.
Fitness & Wellness
Class bookings, membership questions and no-show follow-ups handled automatically.
Logistics
Delivery updates, dispatch coordination and customer ETAs without a call center.
What you get back
How much are missed calls costing you?
Stop paying for missed opportunities. Match the sliders to your business and see the revenue slipping through the cracks — and what an AI workforce recovers.
Assumes an answered, qualified call converts at your normal rate. Figures are estimates, not a quote.
An AI Voice Receptionist answers every one of those calls for a fraction of this — it usually pays for itself with the first job it saves.
Recover this revenueWorks with the tools you already run on
Your AI Workforce plugs into your CRM, calendar, inbox, phone and payment systems — plus custom APIs for anything else.
Built to enterprise standards from day one
Whether you're an SMB or a regulated enterprise, your data is protected by the same infrastructure controls we use internally.
SOC 2 Readiness
We follow SOC 2 Type II controls for security, availability and confidentiality. Full audit in progress - report available to enterprise customers on request.
Audit in progressPCI Compliant
All payment processing is handled by Stripe, a PCI DSS Level 1 certified provider. We never store raw card data - all transactions are tokenised end-to-end.
ActiveData Encryption
All data is encrypted at rest (AES-256) and in transit (TLS 1.2+). Hosted on AWS Sydney with VPC isolation, WAF and private subnet architecture.
ActivePrivacy & GDPR
Compliant with the Australian Privacy Act 1988 and GDPR. Full DPA available for enterprise customers. Data subject rights honoured within 30 days.
ActiveNothing sensitive happens without you
Set approval rules once. When an agent wants to act outside them — a discount, a refund, an escalation — you get a one-tap approval and the agent waits. Try it.
“This lead is ready to sign — can I offer a 10% discount to close today?”
Need a security review, penetration test results or a signed DPA before you commit? We've got the documentation ready.
Request security docsHear it from the businesses running on CSAI
Real operators, real results - press play on any card to hear what they said.
“We were missing 3–4 enquiry calls a week when my team was out on inspections. The Voice Agent has been a game changer — it books viewings while I'm literally standing in someone's kitchen.”
“I'm on the tools all day — can't be answering calls every five minutes. The Chat Agent handles every quote request and booking. It even follows up the ones that went cold.”
“Patient enquiries after hours used to go to voicemail and we'd lose them. Now the Chat Agent handles them immediately, books appointments and sends reminders. Our no-show rate dropped 40%.”
“We were manually onboarding every new client — 45 minutes of back-and-forth. The Chat Agent now qualifies, books and sends the intake form automatically. I get a warm lead, not a cold inbox.”
“Before ControlShift AI we were doing support manually with 3 people. Now one agent handles 80% of tickets and our team focuses on product. The CRM insight piece is something I didn't know I needed.”
“We white-labelled ControlShift AI for four of our clients within the first month. The partner program made it stupidly easy to deploy and rebrand. It's now a core revenue line for our agency.”
Start free. Scale as you grow.
Transparent plans in AUD. No hidden fees, no lock-in contracts - upgrade or downgrade any time.
Basic
The essentials for getting started with AI.
- ✓15,000 AI credits/month
- ✓1 Chat Agent + 1 Voice Agent (inbound)
- ✓Website widget for customer interactions
- ✓Advanced analytics dashboard
- ✓Email support (48hr response)
- ✕No Outbound Voice Agent
- ✕No Avatar Agents
- ✕No CRM
Starter
Chat + Voice for growing teams.
- ✓50,000 AI credits/month
- ✓3 Chat Agents + 3 Voice Agents
- ✓Outbound Voice Agent
- ✓5 Avatar Agents
- ✓300 avatar minutes/month
- ✓100 avatar conversations/month
- ✓CRM included
- ✓Website widget for customer interactions
- ✓WhatsApp Business integration
- ✓Advanced analytics dashboard
- ✓Email support (24hr response)
Professional
The full platform, including AI Avatars.
- ✓150,000 AI credits/month
- ✓10 Chat Agents + 10 Voice Agents
- ✓Outbound Voice Agent
- ✓10 Avatar Agents
- ✓900 avatar minutes/month
- ✓250 avatar conversations/month
- ✓Advanced CRM
- ✓Website widget for customer interactions
- ✓WhatsApp Business integration
- ✓Outbound campaign automation
- ✓Advanced analytics dashboard
- ✓Priority support (4hr response)
Questions, answered
How fast can I get an agent live?
A Chat Agent can be live on your website in under 10 minutes using the drag-and-drop builder. Voice and Avatar agents typically go live the same day.
Do I need a developer?
No. ControlShift AI is fully no-code - anyone on your team can build, train and deploy agents with the visual builder. For bespoke needs, our services team can build custom solutions.
How do AI credits work?
Credits are consumed per interaction. A conversation is one user interacting with an agent within a 24-hour window - multiple messages from the same person in that window count as a single conversation.
What's included in the free trial?
14 days of full Professional-plan access - unlimited agents and all integrations. No credit card required.
Can you build something custom for us?
Yes. Beyond the platform, our team offers AI consulting, custom software and product development, and DevOps & cloud services for enterprise and mid-market clients.
Hire your AI Workforce. Scale without hiring.
Join the Australian businesses already growing with an AI workforce - more customers, less admin, no extra headcount.